Simple policies that match a direct, private buying service
Privacy & Legal
Estate Jewelry Buyer respects your privacy and uses your information only to respond to your inquiry, schedule appointments, and complete transactions you request.
Because this business runs on direct contact, the policy is straightforward. Information you share through calls, texts, email, forms, or shipping details stays tied to your transaction and is not sold or rented.
Only the details needed to answer your request
Information We Collect
When you contact us, we may collect your name, phone number, email address, city, photos, descriptions of your items, and any documents you choose to send. We may also keep shipping information and payment details when a transaction requires them.
We collect this information only when you provide it directly. In other words, the process begins when you call, text, complete a form, or send photos and paperwork.
- Contact details you submit
- Photos, documents, and item descriptions
- Shipping and payment details when needed
- Basic technical logs from the website host
To respond, review, schedule, and complete the work you request
How We Use Information
We use your information to answer questions, provide rough estimates, schedule appointments, review mail-in packages, issue payment, and return items if you decline an offer. We may also contact you later about the same inquiry unless you ask us not to.
We do not sell or rent your personal information. Moreover, we do not use your details for unrelated marketing campaigns.
- Respond to questions and photo estimates
- Schedule private appointments
- Process shipped items and payments
- Return declined items fully insured when applicable
Rough estimates guide the next step but do not guarantee a final offer
Legal Notes and Estimate Policy
Any estimate given from photos, descriptions, or documents is preliminary. Final offers depend on in-person or physical inspection, authentication, condition, weight, and current market demand at the time of review.
Appraisals, certificates, and receipts can help provide context. However, they do not guarantee a resale amount. All appointments are by arrangement, and availability may vary.
- Photo estimates are not final offers
- Final numbers depend on inspection and market conditions
- Appointments are required before visiting
- This website provides information, not legal or tax advice
Ask for corrections or ask us not to contact you again
Your Choices
If you want to update information you previously shared, ask a question about how it is being used, or request that we stop future contact, call or text us at (773) 490-9828.
We will use reasonable steps to keep your information accurate and secure within the limits of the tools and services used to run the business.
- Request a correction
- Ask to stop follow-up contact
- Confirm what information was provided for your transaction
Get a quick estate jewelry estimate
Need a direct answer about privacy or a transaction?
Call or text Mike to discuss your inquiry, appointment, shipping details, or return options.